Search Engine Marketing (SEM) Terms & Conditions

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These are the abridged Terms and Conditions of KIngdom Of Commerce's Search Engine Marketing (SEM) service, which may be updated from time to time by notification in writing. Where a Quotation is executed by Kingdom Of Commerce and the Client, the Quotation together with these Conditions (together “the Agreement”) will constitute a contract between the parties. Where there is any manifest inconsistency between the provisions of these Conditions and the Quotation, the provisions of the Quotation will apply. The terms and conditions of the Agreement shall apply as between the parties in respect of the matters described in the Quotation to the exclusion of all other terms and conditions (including any terms and conditions that the Client purports to apply). Each Agreement entered into between the parties constitutes a separate distinct contract.

1. Acceptance of Terms

1.1

Please read these Terms and Conditions before (“Signing up”) on the Quotation. By (“Signing up”) you are agreeing to be bound by these Terms and Conditions.

 1.2

Unless otherwise agreed in writing, the supply of all Services offered by Kingdom Of Commerce PTE LTD and/ or its associates, related parties, successors and assigns (collectively referred to as “KOC”) to any persons (hereinafter referred to as “Client”, “you” or “your”) shall be governed by the Terms and Conditions set herein.

 

2. Payment Terms

2.1

Detailed information regarding our payment terms can be found in the quotation that we will provide to all our clients.

 

One of our core values lies in maintaining the highest level of integrity with our employees and clients. You can rest assured that KOC will continue to support your project until it has been completed, even when full payment has been made. We value your trust in us.

 

3. Authorization

4.1

If the Client has an existing Google Ad account, the Client is to grant KOC access to Google Ads and any other relevant aspects of the SEM Campaign

 

4. Performance Guarantees

4.1

KOC guarantees to place a percentage of advertisements on top of Google’s Search Engine Results Pages (SERPs) of google.com.sg (pages from Singapore).

 4.2

KOC does not provide any guarantee of lead generation

 4.3

The effectiveness of the ad campaign is largely impacted by the advertising budget that is proposed by KOC. Should the Client refuse to accept KOC's recommended advertising budget, KOC will not be held responsible if the performance is unsatisfactory.

 

5. Commencement of Advertisement Campaign

5.1

The Advertisement campaign will only officially commence upon receipt of payment from the client.

 

6. Advertisement Budget

6.1

KOC will not pay the recurring advertisement budget in advance on behalf of the Client.

 6.2

Should the advertising budget be exhausted before payment is made, KOC will not be responsible for any decline in campaign performance and KOC will only resume the campaign when payment is received.

 

7. Campaign Commencement

7.1

Before the execution of the campaign, KOC will submit the SEM Proposal to the Client for approval. KOC will not proceed with the campaign without approval from the Client.

 7.2

In the event that the Client’s proposed amendments are not in line with recommendations from KOC, KOC will provide a written explanation detailing the opposition.

 7.3

Throughout the process, the Client will have the right to proceed with their desired changes. However, KOC will not be held responsible for any unsatisfactory performance of the SEM campaign.

 

8. Deliverables

8.1

Upon approval of the SEM proposal from the client, KOC will set up the SEM campaign within 30 days.

 8.2

KOC will also prepare and send a report detailing the results of the SEM Campaign to the Client during the first week of every month.

 

9.Auto-termination Clause

If an invoice is not paid within 30 days, KOC reserves the right to terminate the SEM service.